Service Delivery Lead

Service Delivery Lead


£Up to £60K Per annum





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Service Delivery Lead: The Role

As part of their ongoing digital transformation initiative, our client is now looking for an experienced Service Delivery Lead with experience of embedding Agile and DevOps principles within the Service Delivery Teams.

This is a unique opportunity to really shape a service delivery department in line with Agile best practice. You will have previously worked in a mature agile environment with a strong DevOps culture and be excited by bringing your own ideas to a brand new role.

Essentially, we need someone who can ensure the successful delivery of new services and amendments to existing services to production service, using appropriate documentation and control. As part of the Service Delivery team you will work to produce quality and resilient design to add to their new or improved service, to meet with the current and future requirements of the business as they journey through this ambitious transformation.

Service Delivery Lead: Key Skills and Experience

  • ITILv3 Lifecycle: Service Transition
  • Proven experience of IT project implementations and IT Service Transition
  • A strong understanding of DevOps, Agile, Scrum and Kanban
  • Be responsible for the processes, controls and measures for successful service design and transition
  • Able to embrace change at organisational and process level
  • Exceptional supplier management experience with the ability to influence
  • Able to be pragmatic, take responsibility and full ownership

Service Delivery Lead : How to Apply

Please click “apply” and your CV will be sent directly to our Account Manager, Zoe Watson.

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